- Remote support can be a convenient option for software-related issues, while on-site services are useful for more serious hardware problems. 5. **Can you provide references or reviews from pa...
- This question helps you plan accordingly, especially if you rely heavily on your computer for work or other essential tasks. 4. **Do you provide any remote support or on-site repair services?
- Understanding the cost upfront and knowing if there is a guarantee helps ensure you get value and security for the service provided. 3. **How long does a typical repair take, and do you offer...
- It's important to know whether the service specializes in hardware repairs, software troubleshooting, data recovery, virus removal, or other specific areas you might need. 2. **What are your ...
**What types of computer repair services do you offer?
What are your pricing structures for different types of repairs, and do you offer any estimates or flat-rate services for common issues?
Do you provide a warranty or guarantee for your repair services, and if so, what does it cover and for how long?
What is your typical turnaround time for repairs, and do you offer any emergency or same-day service options?
How do you handle data protection and privacy during the repair process, and what measures do you take to ensure customer data is kept confidential?
What types of computer issues do you specialize in repairing, and do you have experience with both hardware and software problems?