Asking about warranties or guarantees can provide peace of mind, ensuring that you're protected if the problem persists after the repair. 5. **What are your qualifications and experience?
It's important to know how long you'll be without your device, especially if it's something you rely on for work or personal use. 4. **Do you have any warranties or guarantees on repairs?
Knowing how pricing is determined, whether it's a flat rate, hourly charge, or per service, helps you budget accordingly. A free estimate can provide clarity on expected costs. 3. **What are ...
Understanding the scope of services—whether it's hardware repair, software troubleshooting, virus removal, or data recovery—is crucial to ensure they can address your specific issue. 2. **Wha...
**What types of repair services do you offer?
- Inquiring about technicians' certifications (such as CompTIA A+, Microsoft, Apple, etc.) and warranties can give you peace of mind regarding the quality and reliability of the repairs. 5. **D...
- Understanding the cost and whether there's a fee just to diagnose the problem can prevent surprises later. Clarifying if prices are fixed or based on an hourly rate is also beneficial. 4. **A...
- Knowing the expected time frame for repairs can help you plan appropriately, especially if you rely heavily on your computer for work or personal use. 3. **What are your pricing and billing p...
- This question helps determine if the service can address your specific problem, whether it's hardware-related, software-related, or both. 2. **What is your typical turnaround time for repairs?
**What types of computer issues do you specialize in repairing?