What types of repairs and services do you offer for both hardware and software issues?
How much do you charge for diagnostic services, and is there a fee if I choose not to proceed with the repair?
What is your average turnaround time for common repairs, such as replacing a hard drive or fixing a virus issue?
Do you offer any warranties or guarantees on the parts you replace and the services you perform?
Are your technicians certified and experienced in handling repairs for diverse brands and models of computers?
