What qualifications and certifications do the technicians have, and how experienced are they in handling both hardware and software issues?
What is the typical turnaround time for repairs, and do you offer any kind of expedited service for urgent issues?
Do you provide a detailed diagnostic report and a cost estimate before proceeding with repairs, and are there any fees associated with diagnostics?
What types of repair services do you offer, and are there any specific brands or models that you specialize in or have limitations with?
What warranty or guarantee do you offer on both the parts used and the repair work itself, and what does the warranty cover specifically?
What types of computer issues do you specialize in repairing?
How much do your repair services typically cost, and do you offer free estimates?
Are your technicians certified, and do they have experience with both PC and Mac systems?
What is the usual turnaround time for your computer repair services?
Do you offer on-site repairs, or do I need to bring my computer to your service center?
