- Knowing the costs upfront, including hidden or additional fees, helps in making an informed decision and comparing services with competitors.
5. **Do you provide on-site repair services or ju...
- Learning about any warranties or guarantees can provide peace of mind regarding the quality and durability of the repair work.
4. **What is your pricing structure for common repair services, ...
- This question helps set expectations on how long you might be without your device and can aid in scheduling around the repair process.
3. **Do you offer any warranty or guarantee on your repa...
- Understanding the credentials of the technicians can provide insight into their expertise and capability to handle various types of computer issues.
2. **What is your typical turnaround time ...
What kind of warranties or guarantees do you provide on your repair work, and what steps should be taken if the problem reoccurs after a repair has been completed?
Do you offer on-site repair services, and if so, what are the additional costs associated with having a technician come to my location as opposed to bringing my computer to your repair center?
What is the estimated turnaround time for diagnosing and repairing a typical hardware issue, such as a faulty hard drive or a malfunctioning power supply?