5. **Are your technicians certified and experienced with the specific brand or model of my computer?
4. **Can you offer diagnostic services, and is there a fee if I choose not to proceed with the repair after the diagnosis?
3. **What types of warranties or guarantees do you offer for repairs and replacement parts?
2. **Do you provide on-site repair services, or is it necessary to bring the computer to your shop?
**What is the turnaround time for common repairs, such as screen replacements or hard drive issues?
- A warranty or guarantee can offer peace of mind by ensuring that if the problem recurs, you won't be charged again to have it fixed. 5. **Are there any precautions or backups you recommend be...
- Knowing how they charge—whether flat rate, hourly, or based on the specific repair—can help prevent any surprises when it's time to pay. 4. **Do you provide any guarantees or warranties on yo...
- Understanding how long a repair might take can help you plan accordingly, especially if you need your computer back for work or personal use quickly. 3. **What is your pricing structure, and ...
- This helps determine if the service can fix your specific problem, whether it's hardware malfunctions, software issues, or both. 2. **What are your typical turnaround times for repairs?
**What types of computer issues do you specialize in repairing?