What metrics and KPIs are essential for evaluating the performance and impact of live chat customer support on overall customer service operations?
How can businesses effectively train their customer support agents to handle inquiries via live chat, and what best practices should they follow?
What features should businesses look for when choosing a live chat software to ensure efficient and effective customer interactions?
How can live chat customer support services help improve customer satisfaction and increase conversion rates on an e-commerce website?
What are the key advantages of utilizing live chat for customer support compared to traditional phone or email support?
4. **What are your pricing models for software installation services, and are there any additional fees for post-installation support or updates?
3. **Can you provide an estimated timeline for the installation process, and how do you handle unexpected issues that may arise during installation?
so, what geographic areas do you cover?
2. **Do you offer remote installation services, or is on-site support available?
**What types of software do you support for installation, and are there any limitations on the platforms or operating systems covered?
