5. **How do you handle customer feedback or complaints, and is there a satisfaction guarantee for your cleaning services?
4. **What is your policy on cancellations and rescheduling, and is there a fee associated with these changes?
3. **Do you use eco-friendly cleaning products, and can clients request specific products to be used in their homes?
2. **How are your cleaning staff vetted and trained to ensure quality and security?
**What services are included in the standard cleaning package, and are there any additional services available for an extra charge?
**Service Details?
5. **What is your policy on cancellations, rescheduling, or dissatisfaction with the service provided?
4. **Can you provide a list of cleaning products and equipment used, and do you offer environmentally friendly or hypoallergenic options?
3. **Are your cleaning staff trained and insured, and do they undergo background checks before being hired?
2. **How do you ensure the safety and security of my home and belongings during the cleaning process?