3. **What role does active listening play in the success of a customer service phone operator, and how can it be improved through training?
2. **How can a customer service phone operator manage high call volumes while ensuring that each customer receives quality assistance and feels heard?
**What skills are essential for a customer service phone operator to effectively handle various types of customer inquiries and issues?
How does the repair process work, and what materials or techniques are used to ensure a strong fix?
Does the repair service offer any warranty or guarantee on their work, and what does it cover?
Are there specific types of cracks or chips that cannot be repaired, and what factors influence this decision?
How long does a typical windshield repair take, and how soon after the repair can I drive my vehicle?
What criteria should I use to determine whether my windshield needs repair or full replacement?
What steps should I take to prepare my home or property before a handyman arrives to ensure the job goes smoothly?
How do I ensure that a handyman has the appropriate insurance and licensing for the work being performed?
