- This question is crucial for clients with specific needs or preferences and determines the flexibility of the service to meet those requirements.
5. **What are your security protocols for han...
- Understanding the level of support available after installation can help assess the reliability of the service and ensure continuity in case problems occur.
4. **How do you handle custom conf...
- It’s important to know the steps taken to prepare for installation, manage issues, and confirm the software is operating correctly after installation.
3. **Do you offer post-installation supp...
- This question helps determine the range of software (operating systems, specific applications, enterprise software) that the service is capable of installing.
2. **What is your process for en...
- Understanding the approach to problem-solving can indicate the service’s expertise and thoroughness in troubleshooting potential issues.
5. **Can your service customize installations to meet ...
- Clarifying what the service covers can help avoid unexpected costs or misunderstandings about support responsibilities.
4. **How do you handle compatibility issues or conflicts with existing ...