5. **How do you handle customer feedback or complaints, and what is your process for addressing any issues that may arise?
What types of cleaning services do you offer, and are there any specific packages or customizable options available?
How do you vet and train your cleaning staff to ensure quality and reliability?
What cleaning products and equipment do you use, and are they environmentally friendly or safe for pets and children?
How is the pricing structured for your services, and are there any additional fees or discounts for regular or long-term clients?
What is your policy regarding cancellations or rescheduling, and how do you handle any issues or complaints that may arise after a cleaning?
What specific tasks are included in your standard cleaning package, and what additional services do you offer?
How do you ensure the quality and reliability of your cleaning staff?
What cleaning products do you use, and are they safe for children and pets?
Can you provide references or testimonials from previous clients?