- Knowing the typical turnaround time can help set expectations, especially if you need your computer back quickly.
4. **Do you offer any warranty or guarantee on the repairs performed?
- It's important to know if there is any warranty on parts or labor should the problem recur or if new issues arise shortly after the service.
5. **Do you have experience with my specific compu...
- Understanding the expertise and scope of services can help determine if they can handle your specific problem.
2. **What is your turnaround time for typical repairs, and do you offer any expe...
- This helps set expectations for how long you'll be without your device and whether you can get faster service if needed.
3. **Do you provide any warranties or guarantees for your repair work?
- Knowing if there is a warranty can give you peace of mind regarding the quality and durability of the repair work.
4. **What are your pricing structures, and do you offer any diagnostic servi...
- Clarity on costs upfront can prevent surprise charges and help you budget for repairs.
5. **Are your technicians certified or have specific qualifications related to computer repair?
To understand the range of services offered and ensure they align with your specific problem.
2. **What are your diagnostic and repair rates, and are there any service guarantees?
To get clarity on costs and any guarantees of service satisfaction or warranties on replacement parts.
3. **Do you offer on-site repairs, or do I need to bring my computer to your location?
