5. **How do you handle special requests or instructions regarding garment care, and what is your policy if an item is damaged or lost during the service?
What is the typical turnaround time for dry-cleaning delivery and pick-up services, and how can I schedule specific time slots for pick-up and drop-off?
Are there any additional fees associated with the delivery and pick-up of dry-cleaning compared to in-store services, and how is pricing affected by this convenience?
How do dry-cleaning businesses ensure the handling and transportation of garments are safe during pick-up and delivery, especially for delicate or specialty items?
What options are available for tracking the status of my dry-cleaning order and deliveries, and how can I be notified of changes to the delivery schedule?
How does the service handle special care instructions for garments, such as stain removal or fabric-specific treatments, during the delivery and pick-up process?
Are there any specific preparation steps or packaging requirements customers need to follow for their clothes before scheduling a dry-cleaning pick-up?
